Privacy Policy.
Learn how Itemsify handles personal information when you browse, shop, create an account, register as a seller or contact our team.
How registration and profile information is used.
How purchasing and fulfilment information is handled.
When relevant order details are available to sellers.
This Privacy Policy describes the personal information collected and processed through Itemsify and explains the purposes for which that information may be used or shared.
It applies to visitors, customers, registered users, prospective vendors and approved vendors using the Itemsify website.
Who We Are
Itemsify is an online multivendor marketplace accessible at itemsify.com. It enables customers to discover products offered by independent sellers.
Itemsify operates the marketplace platform, while independent vendors manage their own products and are generally responsible for fulfilling their customer orders.
For privacy-related questions, contact info@itemsify.com .
Information We Collect
Depending on how you use Itemsify, we may collect the following categories of information.
Information You Provide
- Name and contact details.
- Email address and phone number.
- Billing and delivery addresses.
- Account registration and profile details.
- Order and customer support information.
- Messages submitted through contact forms.
Vendor Information
- Store name and store profile information.
- Vendor contact and business details.
- Product listings and inventory information.
- Order fulfilment and transaction records.
- Payment or settlement details, where required.
Technical Information
Our website and relevant service providers may process technical information such as IP address, browser type, device information, security events and website usage data.
How We Use Your Information
Information may be used for legitimate marketplace and website operations, including:
- Creating and maintaining user accounts.
- Processing customer orders.
- Supporting delivery and order fulfilment.
- Providing customer and vendor assistance.
- Managing marketplace commissions and settlements.
- Preventing fraud, spam and misuse.
- Maintaining website security and reliability.
- Complying with applicable legal obligations.
Where required by applicable law, we seek consent or rely on another appropriate legal basis for processing personal information.
Orders, Checkout & Payments
When you place an order, Itemsify processes information needed to manage the transaction, including product details, order amount, delivery information and payment method.
Our marketplace uses WooCommerce to manage shopping and order-related functionality. Independent sellers may fulfil orders through Dokan vendor tools.
Cash on Delivery orders require information needed to coordinate delivery and payment collection. If electronic payment methods are enabled, relevant payment providers may process payment information according to their own terms and privacy notices.
Please do not send payment card details, account passwords or other sensitive credentials through the contact form.
Information Shared With Vendors
Itemsify operates as a multivendor marketplace. When you purchase from an independent seller, relevant customer and order information may be made available to that seller for fulfilment purposes.
This can include your name, applicable contact information, delivery address, ordered products, fulfilment instructions and relevant order status information.
Vendors are expected to use this information only for legitimate order processing, delivery, customer service and related lawful purposes.
Vendors must not use customer order information for unrelated marketing or unauthorized disclosure.
Cookies & Website Technology
Itemsify may use cookies and similar technologies to support website functionality, maintain shopping carts, manage account sessions and help protect forms against spam.
Essential Website Functions
Certain cookies and browser storage features may be necessary for login sessions, shopping carts, checkout and website security.
Spam Protection
Forms protected by Google reCAPTCHA may involve processing of device, browser and interaction information by Google to help detect automated abuse.
Analytics and Optional Technologies
If analytics or other optional tracking services are active, those services may collect website usage information as described in the applicable notices and settings.
You can manage cookies through your browser settings. Blocking some essential technologies may affect account or checkout functionality.
Email Communications & Marketing
Itemsify may send service-related emails such as account notifications, order confirmations, delivery updates and responses to support requests.
If you subscribe to marketing communications, we may send updates about collections, products or marketplace news in accordance with applicable consent requirements.
Marketing emails should include an appropriate unsubscribe option. Unsubscribing from marketing does not necessarily stop essential transactional communications.
Protecting Personal Information
Itemsify aims to use appropriate administrative and technical measures to reduce risks involving unauthorized access, misuse, alteration or disclosure of personal information.
No internet service can guarantee absolute security. Users should protect their login credentials and notify us if they suspect unauthorized account access.
Vendors and service providers receiving personal information are expected to handle it responsibly and in accordance with applicable requirements.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal, accounting, tax, security and dispute-resolution requirements.
Different categories of information, such as accounts, orders, financial records and support inquiries, may be subject to different retention periods.
Some records may need to be retained after an account is closed when required or permitted by law.
Your Privacy Choices & Requests
Subject to applicable law, you may request access to relevant personal information, request correction of inaccurate details or ask about deletion of information.
You can update certain account details using the My Account page.
To make a privacy request, contact info@itemsify.com . We may need to verify your identity before responding to requests involving protected account information.
Some requests may be limited by mandatory recordkeeping, fraud prevention or other applicable legal obligations.
Children’s Privacy
Itemsify is intended for users who can lawfully enter into the relevant transactions or who act with appropriate parent or guardian involvement.
If you believe that personal information has been submitted by a child without appropriate authorization, contact us so the matter can be reviewed.
Third-Party & International Services
Itemsify may use hosting, email, security, payment, analytics and other technology providers to operate the marketplace.
Depending on the providers used, some information may be processed or stored outside Pakistan. Such processing is subject to applicable legal requirements and relevant provider arrangements.
External websites and services linked from Itemsify may have their own privacy practices, which should be reviewed separately.
Changes to This Privacy Policy
Itemsify may update this Privacy Policy to reflect changes to marketplace operations, technology or applicable requirements.
The updated version will be published on this page with an appropriate effective date. Material changes will be communicated where required.
Contact Us About Privacy
If you have questions about this Privacy Policy or how Itemsify handles information, contact us.
Itemsify Marketplace — Pakistan